Refund policy

  • We are unable to offer exchanges on items, so please choose carefully.
  • We offer returns and replacements for defective, broken or missing items. We do not offer refunds for change of mind.
  • Refunds are evaluated on a case-by-case basis, but we try to look after our customers as best we can. There may be a restocking fee in some cases.
  • Contact us before returning any items and within 28 days of purchase.
  • International items cannot be returned or exchanged.
  • If a package is unclaimed or returned, it may be subject to a handling fee.
  • Customers are solely responsible for entering the correct shipping address.
  • If you are ordering to a hotel or temporary address, we are not responsible if your package shows up after the time of checkout, or is misplaced by the front desk.